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Trezor Bridge — What it is and how to fix connection & login issues

A concise, practical guide to connect your Trezor® hardware wallet to Trezor Suite, download official installers, troubleshoot logins and recover accounts.

Overview — how Trezor Bridge works

Trezor Bridge is a lightweight local application that facilitates secure USB communication between your desktop (or browser) and your Trezor® hardware wallet. Modern browsers limit direct device access for security; Bridge provides a controlled channel so Trezor Suite and other compatible wallets can send requests, receive signed transactions, and display confirmations on-device — while your private keys always remain on the hardware.

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Download & setup

  1. Visit trezor.io/start and choose your operating system.
  2. Install Trezor Suite (desktop) or open the web suite. When prompted, install Trezor Bridge to allow device access.
  3. Connect your Trezor® hardware wallet using the original cable and follow on-screen prompts to unlock with PIN or initialize a new device.

Common problems & precise fixes

When to contact support

If the issue persists after reinstalling Bridge and Suite, consult the official Trezor Help Center and support docs. Official support and verified downloads are reachable from trezor.io/start and the Trezor support section — this avoids malicious or tampered installers.

FAQ

1. Do I need Trezor Bridge to use Trezor Suite?

Yes — Bridge is typically required for native desktop-to-device communication; the web suite may prompt for it to ensure stable USB access.

2. Where can I safely download Trezor Bridge?

Always use trezor.io/start. Avoid third-party sites to prevent compromised installers.

3. Trezor login not working — what quick checks should I do?

Restart Bridge, try another USB cable/port, update Suite, check OS driver prompts, and confirm the device shows unlock prompts on its screen.

4. How do I recover my wallet if I lose access?

Use your recovery seed (12/24 words) with Trezor Suite recovery tool or a compatible cold-wallet recovery solution. Never reveal the seed to anyone.

5. What if Trezor Suite app won't open or shows an error?

Reinstall Suite, uninstall and reinstall Bridge, check firewall/antivirus, and consult Trezor Help Center for platform-specific guidance.